Procurement and Logistics Execution

With SAP ERP Operations, you can quickly maximize cost savings. You can automate and streamline procurement processes to identify, realize, and sustain cost savings for all spend categories.

SAP ERP Operations delivers features and functions that help you manage these business processes:

• Procurement
• Perform the complete procure-to-pay process, including requisitioning, purchase-order management, and invoice verification.
• Manage catalog content and enable employee self-service procurement of material and services.
• Integrate all business partners, including designers, suppliers, manufacturers, and customers.
• Collaborate efficiently with suppliers on product development, purchase-order management, invoice processing, and payment management.

With SAP ERP, you can maintain high levels of customer satisfaction, improve capital efficiency with better productivity in logistics, and reduce costs by lowering inventory levels and consolidating shipments through support of the following business activities:

• Inventory and warehouse management
• Record and track the quantity and value of all materials, perform physical inventory, and optimize all warehouse resources.
• Plan, enter, and document warehouse-internal stock movements by managing goods receipts, goods issues, storage, picking and packing, physical stock transfers, and transfer postings.
• Manage workload planning, wave picking and order consolidation, radio frequency and barcode scanning, handling-unit management, cross-docking, and real-time monitoring of all activities.
• Inbound and outbound logistics
• Facilitate the movement of incoming and outgoing physical goods, including logistics involving multiple manufacturers and customers.
• Support inbound processing with capabilities to monitor the receipt of goods, track external demand, handle advanced shipping notifications, and manage in-yard activities.
• Operate outbound processes, including posting goods issues, monitoring delivery and distribution activities, and documenting proof of delivery.
• Transportation management
• Create optimized transportation plans, execute plans, and monitor shipments to deliver products on time and on budget.
• Apply flexible options for consolidating deliveries and orders into shipments, including rule-based automation, manual consolidation, and collaborative order combination through the Internet.
• Manage the multiple processes and reports required for foreign trade.

With SAP ERP Operations, you can achieve manufacturing excellence by delivering superior performance across distributed global and local plant. You can streamline the entire manufacturing process – from planning and scheduling, to sequencing and execution, to analysis – by improving efficiency along the value chain. As a result, you can lower costs, deliver higher-quality products, and boost margins.

SAP ERP Operations delivers features and functions that help you manage the following business activities:

• Production planning
• Support a wide variety of basic strategies for production planning and execution.
• Optimally plan, schedule, and sequence production on the factory floor to deliver promised orders.
• Manufacturing execution
• Support the capture of actual production information from the shop floor, providing visibility and transparency across all shop-floor processes.
• Perform production plans by managing production processes and deploying workers and other resources on the shop floor.
• Document, monitor, and dispatch inventory during the entire production life cycle.

SAP ERP can also help you accelerate time to market by centralizing the product development and innovation process, improve productivity through efficient collaborative processes, and ensure compliance with new regulations and industry standards through support of these processes:

• Product development
• Integrate people and information in a single, streamlined new product development and introduction (NPDI) process – covering product definition, requirements gathering, product development, supplier sourcing and product ramp-up.
• Optimize inter-enterprise product development, including sourcing of complex components.
• Monitor the flow of information through engineering, planning, and execution, and document each step of the production process.
• Life-cycle data management
• Centralize document management, change and configuration management – from invention to phase-out. Discrete industries can handle bills of materials and routings, and process industries can perform recipe management.
• Manage and deliver a wide range of product information to ensure immediate access to up-to-date data as the basis for production planning and execution activities.
• Integrate with CAD systems, geographic information systems (GIS), and many other systems.

SAP ERP Human Capital Management (SAP ERP HCM) is a comprehensive, integrated human resources management solution that delivers unmatched global capability. SAP ERP HCM gives organizations in all industries worldwide the tools needed to manage their most important asset: people. The solution helps executives, human resources (HR) professionals, and line-of-business (LOB) leaders to forecast, plan, and hire the best talent, as well as cultivate the skills of and train their workforce.

Using one HR software suite for all talent management processes, you can more readily understand where your workforce's talents lie – and align the goals of your employees with your organization's overarching business strategy. Using real-time insight into the workforce, your organization can benefit fully from HR strategies and programs – and measure your workforce's contributions to the bottom line.

Automation of core HR processes, such as employee administration, payroll, and legal reporting, increases efficiency and supports compliance with changing global and local regulations.

SAP ERP HCM helps organizations throughout the world to increase their performance by helping to ensure an efficient, focused, and engaged workforce. With integrated building blocks and an unmatched partner ecosystem, SAP ERP HCM supports shared services and business process outsourcing – further reducing cost and risk for organizations like yours.

Attract and Retain the Best People and Talent

People are critical to success – in every business, in every industry. See how SAP software and ecosystem can help your company find, nurture, and retain the best people and talent with the necessary competencies – so that you can meet your business objectives.

Duet and Alloy Extend HCM Functionality to the Desktop

Specific human capital management functions are available as extensions to Microsoft Office and Lotus Notes through Duet or Alloy, the first joint products for use with Microsoft Office or Lotus Notes, and SAP. Duet and Alloy software are revolutionizing the way information workers access enterprise applications.

Gain Control. Gain Insight. Create Value.

To best serve customers, organizations are focusing more on the agility and speed of delivering products and services. The efficiency of the entire operational process chain impacts an organization's ability to serve its customers well. Operational excellence is the ability of an organization to achieve a high level of customer service, while reducing operating costs. An organization can then run its business at the speed of change with more agility, from its suppliers to its customers, no matter which changes occur in the market and in demand.

For many organizations, the SAP ERP Operations solution has become the software backbone that contributes to excellent performance supporting end-to-end operational processes in all key areas: procurement and logistics execution, product development and manufacturing, and sales and service. This excellence is a culmination of SAP's experience over more than 30 years, with thousands of successful customers in more than 25 industries.

With SAP ERP Operations, your organization can realize its full efficiency and cost-effectiveness potential. With smoother day-to-day operations, you can maximize your profitability, free up resources and budget so that you can invest more in innovation. Gaining competitive advantage, you can look toward the future, and operate as a best-run business over the long term.

With SAP ERP Operations, you can:

• Automate and streamline operational processes with greater adaptability.
• Increase productivity in your operations with a role-based solution and centralized information.
• Extend collaboration to all value chain partners.
• Improve operations performance with strategic business insight.

With SAP ERP Operations, you can achieve perfect order management with the highest levels of customer satisfaction. You can reduce operational costs by simplifying and automating the entire order-to-cash cycle, increase sales by encouraging the use of profitable sales and interaction channels, and ensure high customer satisfaction by delivering accurate, on-time information to customers.

SAP ERP Operations delivers features and functions to help you support the following business activities:

• Sales order management
• Manage the complete sales order management process, including handling inquiries, quotations, order generation and processing, as well as contract and billing-cycle management.
• Use the e-commerce platform in SAP ERP Operations to help you rapidly turn the Internet into a profitable sales and interaction channel.
• Develop effective incentive programs, including sales and brokerage commissions, profit sharing, and bonuses.
• Aftermarket sales and service
• Address the basic requirements for customer support, such as the management of installations, service contracts, warranties, service requests, and orders.
• Manage all aspects of service-order processing within the service organization, from responding to the customer's initial inquiry to confirmation and billing.
• Professional-service delivery
• Manage all aspects of service delivery, including tracking activities, recording time spent on services, and analyzing profitability.

is SAP's integrated technology platform and is the technical foundation for all SAP applications since the SAP Business Suite. SAP NetWeaver is marketed as a service-oriented application and integration platform. SAP NetWeaver provides the development and runtime environment for SAP applications and can be used for custom development and integration with other applications and systems. SAP NetWeaver is built using open standards and industry de facto standards and can be extended with, and interoperate with, technologies such as Microsoft .NET, Sun Java EE, and IBM WebSphere.

SAP NetWeaver's release is considered as a strategic move by SAP for driving enterprises to run their business on a single, integrated platform that includes both applications and technology. Industry analysts refer to this type of integrated platform offering as an "applistructure" (applications + infrastructure). It is widely held that this approach is driven by industry's need to lower IT costs through an enterprise architecture that is at once (1) more flexible; (2) better integrated with applications; (3) built on open standards to ensure future interoperability and broad integration; and, (4) provided by a vendor that is financially viable for the long term.[citation needed]

SAP is fostering relationships with system integrators and independent software vendors, many of the latter becoming "Powered by SAP NetWeaver".

SAP NetWeaver is part of SAP's plan to transition to a more open, service-oriented architecture and to deliver the technical foundation of its applications on a single, integrated platform and common release cycle.

Composition

Products

The core products that make up SAP NetWeaver include:

• 
  
SAP NetWeaver Application Server
SAP NetWeaver Process Integration (PI)
SAP NetWeaver Enterprise Portal (EP)
SAP NetWeaver Master Data Management (MDM)
SAP NetWeaver Mobile
SAP NetWeaver Business Intelligence
SAP NetWeaver Composition Environment (CE)

SAP has also teamed with hardware vendors like HP, IBM, Fujitsu-Siemens, and Sun to deliver appliances (i.e., hardware + software) to simplify and enhance the deployment of NetWeaver components. Examples of these appliances include:

BI Accelerator
Enterprise Search

For more than 35 years, SAP has been honing the tools and methodologies that help our customers adopt new business software functionalities. The result: optional enhancement packages that enable you to take advantage of the ongoing innovations you need – when you need them.

The enhancement package for the SAP ERP application provides new or improved software functionality that you can implement in a modular fashion. There's no need to run a major upgrade project. And, you keep your core software stable while you activate only the new features and technical improvements you want – on your own timetable – to add the most value to your business.

Innovate According to Your Schedule: Benefit from a Selective, Nondisruptive Approach

SAP designed the enhancement package for SAP ERP to easily deliver business- and industry-specific functionality, enterprise services bundles, and other functions that enhance and simplify the use of the SAP ERP application through improvements to the user interface and processes.

You can activate the latest enhancement package via the switch framework, which gives you the flexibility to choose what you want to implement, helps isolate impacted objects, and minimizes testing requirements. This rapid, nonintrusive deployment of selected improvements enables you to innovate benefit from superior solution fit without risking side effects to other parts of your applications.

Enhanced Functionality as Enterprise Services: Streamlining Basic Business Processes

Our enhancement package for SAP ERP delivers functionality that streamlines basic business processes, improves employee productivity, sharpens business insight, and enables you to adapt quickly to changing industry requirements.

The enhancement package includes collections, or bundles, of enterprise services. Each bundle provides new services, as well as documentation on how the services can help extend and reconfigure processes or groups of related processes. Each bundle includes explanations of relevant processes, groups of processes, and roles, along with descriptions of business objects and tips on how to put the new services to work.

SAP is the first software provider to use SOA to deliver new functionality, enterprise services bundles, and simplified user interfaces through enhancement packages. Enterprise services are one of the ways that SAP is implementing a program of service as part of our strategy to provide SOA across all products. SAP customers and partners can suggest ideas for new services and help develop them by participating in the Enterprise Services Community program.

You face enormous pressure to reduce costs while increasing innovation and improving customer service and responsiveness. SAP Supply Chain Management (SAP SCM) enables collaboration, planning, execution, and coordination of the entire supply network, empowering you to adapt your supply chain processes to an ever-changing competitive environment.

SAP SCM is part of the SAP Business Suite, which gives organizations the unique ability to perform their essential business processes with modular software that is designed to work with other SAP and non-SAP software. Organizations and departments in all sectors can deploy SAP Business Suite software to address specific business challenges on their own timelines and without costly upgrades.

SAP SCM can help transform a linear, sequential supply chain into a responsive supply network – in which communities of customer-centric, demand-driven companies share knowledge, intelligently adapt to changing market conditions, and proactively respond to shorter, less predictable life cycles. SAP SCM provides broad functionality for enabling responsive supply networks and integrates seamlessly with both SAP and non-SAP software. The application:

• Delivers planning and execution functions that are integrated by design
• Supports best practices and provides preconfigured software for enabling collaborative business, accelerating implementation, and reducing costs
• Is recognized by key industry analysts as the market-leading SCM application

Real-time demand and signal-based replenishment need to drive supply chains. Companies need to balance supply and demand and run their businesses based on actual-versus-forecasted demand.

With SAP SCM, you can model your existing supply chain; set goals; and forecast, optimize, and schedule time, materials, and other resources with these planning activities:

• Demand planning and forecasting
• Safety stock planning
• Supply network planning
• Distribution planning
• Strategic supply chain design

Key Planning Benefits of SAP Supply Chain Management

SAP SCM enables you to:

• Increase demand accuracy and order fulfillment satisfaction levels
• Reduce inventory levels and increased inventory turns across the network
• Increase profitability and productivity
• Integrate sales and operations planning process

To best serve customers, organizations are focusing more on the agility and speed of delivering products and services. The efficiency of the entire operational process chain impacts an organization's ability to serve its customers well. Operational excellence is the ability of an organization to achieve a high level of customer service, while reducing operating costs. An organization can then run its business at the speed of change with more agility, from its suppliers to its customers, no matter which changes occur in the market and in demand.

For many organizations, the SAP ERP Operations solution has become the software backbone that contributes to excellent performance supporting end-to-end operational processes in all key areas: procurement and logistics execution, product development and manufacturing, and sales and service. This excellence is a culmination of SAP's experience over more than 30 years, with thousands of successful customers in more than 25 industries.

With SAP ERP Operations, your organization can realize its full efficiency and cost-effectiveness potential. With smoother day-to-day operations, you can maximize your profitability, free up resources and budget so that you can invest more in innovation. Gaining competitive advantage, you can look toward the future, and operate as a best-run business over the long term.

With SAP ERP Operations, you can:

• Automate and streamline operational processes with greater adaptability.
• Increase productivity in your operations with a role-based solution and centralized information.
• Extend collaboration to all value chain partners.
• Improve operations performance with strategic business insight.

Here’s an often overlooked factor in ERP software selection, and it’s got nothing to do with ERP functions or features:

Personality.

That’s right, personality. No, I’m not talking about the personality of your presumptive ERP systems (see also: pathetic fallacy).

Nor am I talking exclusively about the personality of the ERP vendor sales reps, say, or of the software demo team.

I’m talking about the vendor’s corporate personality (or corporate culture) as a whole.

For example, some ERP vendors are perceived as being arrogant. Some are perceived as being consummately professional, if a little unfriendly. Some are perceived as being just a bit, well, quirky. I’m not mentioning any names, you’ll notice. That’s because I like my lifestyle. It’s a quiet, lawsuit-free lifestyle.

Here’s an often overlooked factor in ERP software selection, and it’s got nothing to do with ERP functions or features:

Personality.

That’s right, personality. No, I’m not talking about the personality of your presumptive ERP systems (see also: pathetic fallacy).

Nor am I talking exclusively about the personality of the ERP vendor sales reps, say, or of the software demo team.

I’m talking about the vendor’s corporate personality (or corporate culture) as a whole.

For example, some ERP vendors are perceived as being arrogant. Some are perceived as being consummately professional, if a little unfriendly. Some are perceived as being just a bit, well, quirky. I’m not mentioning any names, you’ll notice. That’s because I like my lifestyle. It’s a quiet, lawsuit-free lifestyle.

guess you may have an idea about who will be the third vendor I’m going to discuss concerning the relevance between its product lifecycle management (PLM) offerings and the lean product development (LPD) concept. Yes, it is PTC. Like Dassault Systèmes and Siemens PLM Software, PTC is also located in the CAD-PLM camp (read this article if you want to know more about how I categorized major PLM vendors into two categories) that provides both PLM tools and PLM as the management platform.

Recently, I had a close look at PTC’s PLM solutions during the certification process for PTC Windchill. My overall impression is that Windchill is a well-built PLM solution for discrete manufacturing industries. It is one of the most comprehensive PLM solutions that I have ever seen. Besides its longevity within the core PLM area (i.e., the base foundation of PLM covering design and product-related aspects of PLM such as management of material specifications, product structures, documents, classifications, design collaboration, etc.,), Windchill’s advancements on product development, portfolio management, and project management are also impressive.

Besides my overall impression, the following two elements are what I will use to relate PTC to LPD.

Product Sustainability

Being “lean” requires companies to reduce unnecessary use of resources and non-value-added activities, but within product development, the efforts in developing compliant and environment-friendly products can’t be treated as something unnecessary. Without regulatory and compliance capabilities embedded into product development processes, an organization can’t meet the increasing product sustainability requirements from customers.

PTC was able to strengthen its capability in helping develop more sustainable products through acquisitions:

• In December 2008, PTC announced its acquisition of Synapsis Technology, Inc., a vendor focusing on environmental regulatory compliance solutions.
• In June 2009, PTC acquired Relex Software Corporation, another specialized software and service provider for product reliability and safety.

In my opinion, material compliance, product reliability, and product safety all lead to one direction—product sustainability.

Social Product Development

Social product development is not a new concept within the PLM domain but it can’t reach the prosperity unless social computing technologies are widely adopted. Generally speaking, having a broader range of product stakeholders’ (including customers’ and end-users’) opinions as the input in the earliest possible stage of product development is an exemplary approach to making downstream processes leaner.

In December 2008, PTC started offering Windchill ProductPoint (a PLM solution built on top of Microsoft SharePoint) with social product development as one of the main selling points. This approach shows PTC’s efforts of using SharePoint’s Web 2.0 features for internal socialization among product designers and developers. I hope PTC will go further and include more participants in product socialization, and incorporate the social product development features into its other Windchill offerings.

On PTC’s Web site—categorized under business initiatives—there is a page dedicated to LPD. Personally, I’d like to see more information than it currently provides, but at least it shows the company’s belief that LPD is one of the top business initiatives related to PLM adoption.

Tally is a well known product for accounting software. But when it comes in ERP there are few pros and cons, which you must know. After an effective application of Tally 9, there were still a few problems that were experienced. User conflicts due to multi-users of the system were thought to be permanent.

The major disadvantage of Tally ERP is- it starts from accounting whereas business starts from sales. Even tally has faced so many problems to launch Tally ERP. They want to give same flexibility in their ERP like Tally accounting software, because Tally existing customers have the same expectations.

TDS calculation has become simpler in Tally ERP it can be done with great ease. The overall data for the same is generated in the software system, and updates the bank account and is included in the report generation. This single feature makes it extremely good. The installation process of Tally ERP has been made easy as compared to other ERPs available in the market. Once installed it lets tones of information accessible throughout the day. It also provides incremental implementation which allows many functions to be run at the same time from even different locations. The problem with the EVAT computations with the vast collection of files into a quick and easy step preparation is possible without any ignore. Payment of water, electricity, telephone bills and other bills from any location and generating business report or stock status is made easier.

Moreover, this software enables powerful remote capabilities that enhance collaboration. It has enabled finding qualified personnel. Customization in this software is easy and faster. Great support, good brand, faster implementation and Tally integrator has made the software reduce cost of ownership, hence better equipped to be used in businesses. It is highly recommended a trail for any business needs. Also for those who want to experience the most easy and convenient way of keeping the business data on complete cycle, all key reports, cash, receivable, and month end bank reconciliation, from human resources information to each performance report, all is traceable in fast effective step. Forecasting and predicting future business performance is also possible.

Crystal Reports software enables you to easily design interactive reports and connect them to virtually any data source. Your users can benefit from on-report sorting and filtering – giving them the power to execute decisions instantly.

And with Crystal Reports Visual Advantage, you can gain even more functionality for compelling reports. This bundled product includes Crystal Reports and Xcelsius Engage, giving you the power to create highly formatted reports with what-if scenario models, interactive charts – and deliver them via the Web, e-mail, Microsoft Office, Adobe PDF, or embedded in enterprise applications. As a result, you can leverage your reports to make better operational and strategic decisions.

With Crystal Reports, you can:

• Leverage professional reporting - priced for everyone
• Empower end users to explore reports with on-report sorting and parameters
• Minimize IT and developer effort with interactive reports
• Develop powerful data mashups
• Save valuable report design time
• Embed professional-looking reports in Java and .NET applications
• Tailor your solution by adding report management and viewing tools

The SAP Real-Time Offer Management software is an advanced analytical real-time decision engine that enables you to optimize any decision-making process, such as for cross-sell and up-sell offers, retention, service-level adherence, and lifetime value boosting. The software takes into account all relevant information, including up-to-the-moment interaction information, to help you to take the most appropriate next action to enhance customer relationships on all customer interaction channels.

SAP Real-Time Offer Management supports the following processes, including:

• Offer management
• Centrally create and manage offers across all interaction channels.
• Easily define offer targets, eligibility rules, and policies.
• Simulate and test offer effectiveness before putting it into production.
• Create and deploy offers without IT dependence.
• Real-time decision making
• Make intelligent real-time recommendations for cross sell, up sell, retention, and next-best actions.
• Take into account all relevant customer information, including session information and other factors such as agent skills and an offer's value, to make the optimal recommendations.
• Leverage advanced optimization and arbitration real-time analytics accompanied with personalized decision support.
• Self-learning
• Automatically adapt offering prioritization to shifting market trends, customer tastes, and seasonality effects.
• Learn from every customer interaction to anticipate future customer demands.
• Experiment and automatically learn from responses to recommend offers with highest likelihood of being accepted.
• Offer analytics
• Gain insights into offer effectiveness by understanding how and why offers are performing.
• Review your agents' effectiveness in promoting offers and their conversion rates.
• Gain a more thorough understanding of your customer segments by seeing their reactions to various offers.
• Leverage the insights to build more effective and targeted offers.

It is recommended to have a dedicated Terminal Server/Citrix Server. There may be performance losses if Microsoft SQL Server is running on the Terminal Server/Citrix Server.

Operating System
	Windows 2000 server	Service pack (latest)
	Windows 2003 server	Service pack (latest)
	Windows 2003 server	Required for business portal for GP
	Windows 2000 SBS	Service pack (latest)
	Windows 2003 SBS	Service Pack (latest)
	SQL 2000	Service Pack (latest)
	MSDE
	SQL 2005 Sp1	GP V9.0 Sp1
Citrix (Optional)	Citrix Metaframe
System Specification
Speed	Dual PIII 500Mhz or larger. Single processor e.g. Xeon
Disk Space	2 x 18 Gb minimum
RAM	1 GB	Virtual Memory should be set to 1.5 x Ram
Video	Minimum 800X600
CD	Required
Network card	Required	100mb or 1Gb
Backup Drive	Required

Workstation specification

Below are details of the minimum suggested specification.
It is possible to run on lower specified machines but performance may be affected.

Operating system
	Windows XP
	Windows 2000
PC Specification
Speed	PIII 500Mhz
Disk Space	Available 500MB
RAM	512 MB
Video	Minimum 800x600
CD	Required
Network Card	Required	100 MB or 1 GB

Operating System
	Windows 2000 server	Service pack (latest)
	Windows 2003 server	Service pack (latest)
	Windows 2003 server	Required for business portal for GP
	SQL 2000	Service Pack (latest)
	SQL 2005 Sp1	GP V9.0 Sp1
System Specification
Speed	Single Xeon processor 2.4 GHz or higher. Dual processor capable	Or equivalent dual processor
Disk Space	Raid 1 (2 disk ) (2 x 9 Gb)	Depending on data volumes and resilience required. This would be for Operating systems and application programs. These disks should be mirrored so that a hard disk failure would not cause a serious problem.
	Raid 1 (2 disk ) (2 x 18 Gb)	Depending on data volumes and resilience required. This would be for transaction log files. These disks should be mirrored so that a hard disk failure would not cause a serious problem.
	Raid 5 (3 x 18 Gb)	Depending on data volumes and resilience required. This would be for data. Raid 5 would mean that any one disk could fail, be removed and replaced without any significant interruption to processing. (Hot Swappable)
RAM	2-4 GB	Windows server many need custom configuration
		Virtual Memory should be set to 1.5 x ram
Video	Minimum 800X600
CD	Required
Network card	Required	100Mb or 1Gb
Backup Drive	Required

Operating System
	Windows 2000 server	Service pack (latest)
	Windows 2003 server	Service pack (latest)
	Windows 2003 server	Required for business portal for GP
	Windows 2000 SBS	Service pack (latest)
	Windows 2003 SBS	Service Pack (latest)
	SQL 2000	Service Pack (latest)
	MSDE
	SQL 2005 Sp1	GP V9.0 Sp1
System Specification
Speed	Dual PIII 500Mhz or larger. Single processor e.g. Xeon
Disk Space	2 x 18 Gb minimum
RAM	1 GB	Virtual Memory should be set to 1.5 x Ram
Video	Minimum 800X600
CD	Required
Network card	Required	10/100 or greater
Backup Drive	Required

3.1 Panel Definitions

.1 Stand-alone panels ( SAP's ) shall be considered to be any panel connected to a primary communication network.
In addition, SAP's shall control central plant equipment ( i.e. air handling unit equipment, boiler plant equipment,
chiller plant equipment ).

.2 Terminal unit controllers ( TUC's ) shall be considered to be any panel connected to a SAP through a
sub-communication network. In addition, TUC's shall control HVAC terminal devices serving one single
thermostatic zone (i.e. VAV terminal unit, dual-duct terminal unit, fan-coil terminal unit, water-loop heat pump unit).

3.2 Power Conditioning

.1 Provide filters to protect the system from power line surges and voltage transients.

3.3 Power Failure Protection

.1 Provide automatic retention of RAM and real time clock from any power failure of at least SEVENTY-TWO (72)
hours duration. This feature will be checked during the commissioning phase.

.2 Provide for automatic restart of the system upon power return.

3.4 Hardware Failure Isolation

.1 Any component malfunction shall not damage any of the remaining components.

.2 Provide over voltage protection on inputs and outputs.

3.5 Ease of Hardware Replacement

.1 SAP and TUC replacement shall be possible without any hardware modification.

3.6 Database Back-Up and Off-Line Storage

.1 The system shall have the capability to be taken off line in the event of failure or for maintenance and returned to
operation without the need for entering any portion of the software program manually. To accomplish this, an
off-line disk storage device shall be utilized to provide software backup and reload.

.2 On-site backup and verification of the entire system, with full applications software, shall be less than TWO (2)
seconds per real point. This feature will be checked during the commissioning phase.

3.7 Memory

.1 Each SAP on the main network proposed shall have enough random access memory (RAM) for all of the
following:

.1 Trend Logs - One and a Half (1.5) TL for each input and output point connected to the SAP with 100
samples each.

.2 Totalizers - ONE (1) for each digital point connected to the SAP.

.3 Time Schedules - ONE (1) for every 3 output points connected to the SAP.

.4 Annual Schedules - ONE (1) for every 6 output points connected to the SAP.

.5 Controllers - TWO (2) for each analog output point connected to the SAP.

.6 Software Points - THREE (3) for each output point connected to the SAP.

.7 Operator Control Language (OCL) - TWENTY (20) syntactically correct lines each with at least 4 operators,
for each output point connected to the SAP .

.8 Descriptor - ONE (1) for each user definable point, real or software, in the SAP. In addition, on multi-SAP
systems, every descriptor in the system must be accessible from every operator interface device.

.9 In the event there are TUCs networked to the SAP, which do not have their own memory meeting items .1
through .7, the SAP must have full memory for all TUC points as well as points connected directly.

.10 Provide with shop drawing submittal, calculations which confirm the foregoing RAM requirements are met for
each SAP.

3.8 SAP Processing Speed

.1 Effective SAP Processing Speed - Maximum permissible execution time is TWO (2) seconds. Execution time is
defined as the time it takes the SAP CPU to execute all application software in the SAP, with no system timing
errors, from some point in the software back to the same point, assuming full memory usage, as defined in Clause
3.7 above, while simultaneously responding to operator or terminal display requests and carrying out normal inter-SAP communications averaged over a ONE (1)-minute period. This will be done during the commissionary phase by setting up a counter in each SAP and monitoring their counting rate.

3.9 System Display Speed

.1 The minimum time to change from one dynamic screen to another is 7 seconds. This test will be carried out from a remote site with the Corporation's standard modem and will be the average of 10 typical displays for the project.Test will be carried out with the specified system configuration, excluding multi-user and alarming functions.

This scalability analysis for SAP running on IBM System X hardware provides Citrix XenApp architects, System Integrators, and project managers with data to help design and capacity plan a XenApp environment.